Compassion-One of Our Best Business Tools.
Since the beginning of the industrial revolution (likely earlier), societies have treated business and work as something separate from our humanity and our compassion. We tend to think as if we can compartmentalize and keep various parts of our lives separate. In practice, this is not the case at all. While many of us are good at masking personal suffering in the context of our work, it’s still there, behind the scenes. It makes us less productive, less creative and possibly keeping us from finding meaning in our work and lives.
In this important episode, I talk with one of the world’s top researchers on compassion in organizations and the workplace, Monica Worline Ph.D.
During the conversation, you will learn why it’s so important and how entrepreneurs and organizations can build a more meaningful business by creating a culture of compassion.
- We discuss the four keys to awakening compassion in our work.
- The role of recognizing suffering as one of the keys to being compassionate.
- The role of leadership in creating a culture of recognizing suffering even in tiny businesses and startups.
- Pitfalls and common mistakes that leaders make when trying to awaken compassion at work.
We talk about Monica Worline’s Ph.D. new book, co-authored with researcher Jane Dutton; Awakening Compassion At Work “The quiet power that elevates people and organizations”
About the book
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”
Book link to Amazon: Awakening Compassion at Work
Links Mentioned on this episode:
About the Authors of Awakening Compassion at Work
The guest on this podcast
Monica C. Worline, Ph.D., is founder and CEO of EnlivenWork, an innovation organization that teaches businesses and others how to tap into courageous thinking, compassionate leadership, and the curiosity to bring their best work to life. She is a research scientist at Stanford University’s Center for Compassion and Altruism Research and Education and Executive Director of CompassionLab, the world’s leading research collaboratory focused on compassion at work. Monica holds a lectureship at the Ross School of Business, University of Michigan, and is affiliate faculty at the Center for Positive Organizations.
Jane E. Dutton, Ph.D., is the Robert L. Kahn Distinguished University Professor of Business Administration and Psychology at the Ross School of Business. She is a co-founder of the Center for Positive Organizations, and passionate about cultivating human flourishing at work. Her research focuses on compassion, job crafting, high-quality connections, and meaning making at work. She has written over 100 articles and published 13 books (see http://webuser.bus.umich.edu/janedut/), including How to be a Positive Leader: Small Actions, Big Impact. She is a founding member of the Compassionlab—visit us and read more about our research at www.compassionlab.com.