What if we really pay attention and listen to our customers, employees and even ourselves?
Today we are talking about bringing mindful communication and attention into business.
In this show I talk with Dan Huston. Dan is a professor and expert on communicating mindfully. We talk about what it means to communicate mindfully, and how you might think about incorporating this type of communication into your business.
Some of the areas relating to mindfulness that we talked about.
- Victor shared a story that is unfortunately typical of how we often communicate.
- What is mindfulness?
- Where does it fit into business?
- How does mindfulness give us context?
- How can we communicate fully when we are not fully present, e.g., while texting, during video calls, etc. ?
- Why positive thinking may be adding to your own stress.
- How simple awareness can diffuse many feelings of stress.
- How can mindfulness help us be more authentic?
I encourage you to think about incorporating mindfulness into your business. Whether you are a one person business or an operation with a larger team, it can help you, your customers, colleagues, and employees be happier people and will lead to a stronger bottom line.
Links mentioned in this show
Dan Huston: As a Full Professor in the English Department at NHTI, Concord’s Community College, Dan teaches mindful communication and writing, and he serves as assistant to the department head. He has been incorporating mindfulness, meditation, and emotional intelligence into his communication curriculum for over fifteen years and was awarded NHTI’s 2008 Chancellor’s Award for Teaching Excellence. Huston is the author of the textbook Communicating Mindfully: Mindfulness-Based Communication and Emotional Intelligence, as well as numerous other
publications on mindful communication. His Communicating Mindfully course doubles as a form of professional development for faculty at his college and elsewhere. This training has inspired curriculum development to infuse mindfulness into a variety of courses ranging from literature to information technology. He regularly presents at national and regional conferences, as well as at public and private institutions, and he provides business training in Communicating Mindfully. Huston has received training at the renowned Center for Mindfulness in Medicine, Health Care and Society at the University of Massachusetts Medical School founded by Jon Kabat-Zinn.